Effective date: June 12, 2023.
How we
collect your personal information:
We only collect necessary information to provide
you with VPN services. In these activities, we may request the following information:
Device
information:
We need your
device information (including operating system, hardware model, and software version) in order to
provide you with appropriate technical support, assist you in connecting to our VPN servers, and track
your use of our VPN service.
IP address
and server logs:
We record the
IP address you use to connect to our VPN server as well as network traffic data during your connection
in order to identify illegal or improper use of our VPN service. Additionally, we may also record server
logs necessary for maintaining, managing, analyzing and improving our VPN service.
How we use
your personal information:
We
use your personal information to optimize and improve our service, including but not limited to:
Providing
and maintaining VPN service:
We use the information you provide to create and
maintain your account and provide you with VPN services.
Improving
user experience:
We use your
personal information to understand how you use our VPN service, which helps us improve our products,
services, and user experience.
Security and
compliance:
We may use your
personal information to protect the security of your devices and network, and to comply with applicable
laws, regulations or policies.
How we
protect your personal information:
We value the protection of your personal
information and take industry standard technical and management measures to ensure the security of your
personal information. However, we cannot guarantee absolute security for transmission, storage, or use
of data on the Internet.
In addition, we will not sell, exchange, transfer or otherwise disclose your personal information to third parties. We only share your information when necessary, such as:
We need to work with third-party technical support service providers to help us solve technical problems with VPN service.
Cookie
statement:
We may use cookie
technology to improve your user experience and enhance service quality. Cookies typically contain an
anonymous unique identifier and some information about your activity on the website.
We use cookies to understand your preferences and browsing habits in order to better customize products and services for you. We may use cookies to store your login information, remember your language and regional preferences, and track your traffic usage.
Our cookies may be used by third-party analytics and advertising service providers, such as Google Analytics and Google AdSense. These tools and services may collect statistical information that does not include personal identity information to help us improve our products and provide better services. However, these third parties also promise to comply with applicable privacy laws and protect your personal information.
Other
considerations:
Please note
that our service may contain links to third-party websites, services or resources. We cannot control the
content or privacy policies of these sites or applications.
This privacy policy only applies to VigilantVPN and do not apply to any other services or products we may provide to you.
Notification
of changes:
We may update this
privacy policy at any time. We encourage you to check for updates regularly. We will indicate the last
updated date in this privacy policy.
Contact
us:
If you have any questions
or concerns about our privacy policy or cookie statement, please contact us at 1803698234@qq.com.
Thank you for using VigilantVPN. We appreciate your trust and support.